Terms of use

What the service is

LernIt AI is lessons with an AI tutor: it explains out loud, writes on a shared board, asks questions and follows a curriculum. It is a program, not a person, and we don’t pretend otherwise.

The service runs in a browser. You need a microphone and an internet connection; a camera is not needed.

We are in beta

The product is still being built. Something may not work as it should: your tutor may freeze, mishear you or explain the wrong thing. If a lesson falls apart, write to us and we’ll refund the minutes.

While in beta we may change which features exist, the curricula and the prices. We will give notice before anything substantial changes.

Your account

One account per person. The code from the email and access to your mailbox are the key to the account — don’t pass them on.

You are responsible for what happens under your account. If you notice a sign-in that wasn’t you, write to us.

If the learner is under fifteen, the account is opened by a parent or another legal guardian. They own the account, they accept these terms, and they are responsible for the child’s lessons.

Minutes and payment

We sell lesson minutes. A lesson has no fixed length: you are charged for exactly as long as it ran.

Minutes you buy never expire and are not tied to a subject. Subscription minutes roll over to the next month within the limits stated when you subscribe.

What is refunded and what isn’t is set out in a separate refund policy, linked in the footer of every page.

Who you buy from

We do not take the money ourselves. The merchant of record and authorised reseller of our products is Paddle: the sale is a contract between you and them, while the right to use the service comes from us. Which Paddle company depends on where you buy from: Paddle.com Inc. in the US, Paddle.com (Canada) Ltd in Canada, Paddle.com Market Limited everywhere else. The exact name is on your receipt.

Three things follow from that. Your card statement will say Paddle, not LernIt AI — that is not a mistake. Tax is worked out and paid by Paddle according to the payer’s country, and the final amount is shown before you confirm. Refunds also go through Paddle, and their buyer terms apply to the purchase alongside ours.

You can still write to us — we’ll look into it and, if a refund is due, start it ourselves.

What we don’t promise

We do not replace school or a human tutor, and we do not guarantee a grade, an exam score or a place on a course.

Your tutor is a language model. It can be wrong. We build the curriculum from textbooks and standards and we hold the model to the topic, but it is still worth checking an important fact against a textbook.

We are not responsible for outages at your internet provider, at the suppliers the service runs on, or for anything else outside our control.

How to use it

Use the service to learn. Don’t try to break it, get around its limits, pull whole curricula out of it or resell access.

Don’t use a lesson for anything unlawful, and don’t ask your tutor for it: it will refuse, and we may close the account.

Content

The curricula, texts, design and tutor characters belong to us. You may use them as part of your lessons; reproducing or distributing them is not allowed.

What you write on the board and send during a lesson stays yours. We keep it only so you can carry on with the lesson, and we do not use it to train models.

Ending it

You can leave at any time and delete your account. Unused minutes are not refunded when you delete it yourself.

We may close an account that is being used against the service or against other people. If we close it through no fault of yours, we will refund the unused minutes.